Enterprise Knowledge Assistant

Organize scattered documents into searchable knowledge portals, allowing teams to find answers in natural language while retaining source citations and permission boundaries.

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FasterFind relevant documents and answers
SourcesKeep reference and traceability basis
Multiple sourcesIntegrate documentation and knowledge systems
PermissionsInformation can be checked by role control
Knowledge Management Challenges

Files are scattered everywhere and key information is hard to find?

Knowledge is scattered in different systems and documents, and employees need to spend a lot of time searching or repeatedly asking, which affects work efficiency and increases decision-making risks.

FragmentedFiles scattered across multiple platforms
RepeatRepeatedly ask similar questions
Enterprise Knowledge Assistant
Enterprise Knowledge Assistant
Chat
What is the company's reimbursement process?
11:15 AM
Enterprise Knowledge Assistant
The reimbursement process is as follows:
1. Submit application form
2. Upload receipt
3. Issued after approval by supervisor
11:15 AM
Where are the relevant documents?
11:16 AM
Enterprise Knowledge Assistant
I have found the "Financial Reimbursement Guidelines.pdf" for you, do you need to open it?
11:16 AM
Document Intelligence

Query corporate knowledge instantly and find answers quickly

Through natural language query, AI can sort out relevant answers from documents within the scope of authorization and provide source references to make the content evidence-based and traceable.

  • Supports a variety of files: Including PDF, Word, Excel, Notion, etc.
  • Search content directly: No need to remember the file name to find file details
  • Provide source citation: Each answer is accompanied by a document source to enhance credibility.
Enterprise Knowledge Hub
Enterprise Knowledge Hub

Integrate scattered data and establish a unified knowledge portal

Documents and data sources can be integrated according to the company's existing platform, allowing the team to query the required information through a single portal, reducing system switching and repeated inquiries.

  • Integrate multiple platforms: Supports SharePoint, Google Drive, Notion, etc.
  • Knowledge organization: Frequently asked questions, answers and sources organized by document content
  • One place to find answers: One interface to query all knowledge and documents

core competencies

Organize scattered documents into searchable knowledge portals, allowing teams to find answers, sources and follow-up basis within their authority.

InstantAI
Document Search

Instant file search

Ask questions in natural language and sort out relevant answers and document clues from authorization documents.

  • Support PDF/Word/Excel
  • Can be integrated with Notion / Drive / SharePoint
  • Search across files and platforms
Reduce manual rummaging through files
AIContext
Knowledge Understanding

Understand the context of the problem and content

Combine the context of the question and the content of the document to help organize a more complete response.

  • Understand complex questions
  • Integrate content from different files
  • Flag situations where there is insufficient data
Make responses more reliable
Source
Source Reference

Provide source citation

The source of the document can be attached to the answer to facilitate verification, traceability and human review.

  • Show file source and path
  • Mark the location of the relevant original text
  • Keep verification basis
The answers are all based
Integration
Knowledge Integration

Integrate enterprise knowledge systems

According to the company's existing tools and data structure, documents from different platforms are organized into searchable portals.

  • Integrate SharePoint with Drive
  • Supports Notion and Confluence
  • Establish a unified query portal
Check all information in one portal
Security
Access Control

Permissions and data security

Cooperate with the existing authority logic of the enterprise to control the range of data that can be queried by different roles.

  • Compatible with existing permission settings
  • Restrict access to sensitive data
  • Support auditing and recording needs
Use data in accordance with corporate rules
Efficiency
Productivity

Improve team efficiency

Reduce searches and repetitive queries, allowing teams to find usable information faster.

  • Reduce duplicate queries
  • Support newbies to get started
  • Provide reference materials for decision-making
Spend time on important work

Cross-departmental diversified applications

Applicable to different departments, organize documents into queryable and traceable knowledge portals

Human Resources

HR policies and employee empowerment

Assist employees to inquire about benefits and policies, reduce repeated inquiries, and let HR focus on talent development.

  • Check benefits and annual leave policies
  • Search employee handbook content
  • Provide onboarding and administrative guidance
  • Reduce daily HR query work
Suitable forSuitable for: Human Resources Department, Administrative Support, Newcomer Training
IT & Technical

IT Support and Technical Knowledge Base

Help resolve technical issues quickly and reduce IT tickets and support time.

  • Query system operation and troubleshooting methods
  • Search technical documentation and API information
  • Organize answers to common technical questions
  • Reduce IT support pressure
Suitable forGood for: IT departments, R&D teams, system administrators
Sales & Marketing

Sales Empowerment and Product Brain

Allow businesses to quickly obtain product and quotation information and improve customer response speed.

  • Check product specifications and compare
  • Get quotes and cases quickly
  • Support sales techniques and competitive product information
  • Speed up customer response and close transactions
Suitable forSuitable for: business teams, marketing departments, partners
Operations

Operational Compliance and Process Hub

Unify processes and standardize queries to reduce errors and improve execution efficiency.

  • Inquire about operational procedures and specifications
  • Provide administrative operation guidance
  • Reduce cross-department information gaps
  • Improve process consistency
Suitable forSuitable for: Operations Department, Administrative Department, Cross-department Team

Import process

First confirm the file source, permissions and synchronization method, and then gradually establish a searchable enterprise knowledge portal.

01

Confirm file source

Take inventory of SharePoint, Google Drive, Notion, or other internal document sources to determine the scope of data you need to query.

02

Indexing and Permission Boundaries

Establish query indexes based on file structure, update frequency, and role permissions to control the range of data that AI can use.

03

Dialogue query answers

Teams can ask questions in natural language and receive collated answers, relevant documents and source citations.

FAQ

Answer the deployment, integration and security issues of AI knowledge assistants

How long does it take to import the system?
The time depends on the number of files, data source, permission structure and synchronization requirements. You can usually build a preliminary version faster if you start with a single department or a clear repository of documents.
What file formats and third-party platforms are supported?
Supports platforms such as SharePoint, Google Drive, and Notion, and can handle common file formats such as PDF, Word, Excel, and PowerPoint.
How to ensure the reliability of answers provided by AI?
AI can be restricted to respond based on authorization documents, and source citations and relevant original text locations provided. It can also be used with response assessment and monitoring to track no answers, low confidence or abnormal responses.
Could AI read confidential documents without authorization?
The system can cooperate with the enterprise's existing permission logic to limit the range of data that different users can query, preventing AI responses from exceeding the user's authorized content.
When the file content is updated, will the AI's knowledge be synchronized?
Yes. The synchronization method will be designed according to the data source, update frequency and security requirements to ensure that the query content can be updated according to enterprise rules.
How to ensure the privacy and security of corporate data?
You can choose appropriate deployment, data processing, access control and logging methods according to enterprise requirements, and limit the scope of data that AI can use.
How to continuously improve query quality?
You can track common queries, unanswered questions, source hits and usage records to identify document gaps and continuously improve the quality of your knowledge base.

Start with a knowledge query scenario

First clarify the file sources, permissions and common problems, and then design an enterprise knowledge assistant suitable for team use.

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