Website AI Assistant

Add an AI dialogue portal to the website to help visitors search for information, understand products, and leave follow-up requests, allowing the website to not only display content but also host conversations.

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THE REALITY

Visitors enter the website,
But left without any interaction?

When a website can only display content, visitors often need to find answers by themselves when they encounter problems, and it is easier to leave without leaving their needs.

high ratioVisitor leaves without interacting
within secondsDecide whether to continue browsing

core competencies

Transform the website from a static display into a conversational portal to help visitors search for information, leave requests, and connect to appropriate follow-up processes.

Instant24/7
Real-time Response

Respond to visitor inquiries immediately

Help visitors quickly find product, service and process information and reduce the cost of self-search.

  • Respond to common product and service questions
  • Provide guidance on related pages and information
  • Organize the information your visitors are looking for
Make the site easier to ask
AIPersonalization
Smart Recommendation

Guide visitors through the next step

Provide appropriate suggestions and guide visitors to product pages, appointments or contacts based on visitor questions and conversation content.

  • Recommend related content or product pages
  • Guide appointments, inquiries or contacts
  • Support manual follow-up process
Give the conversation a clear direction
Leads
Lead Capture

Automatically collect leads

Collect contact information and key needs at the right conversation time to form follow-up sales leads.

  • Collect name, phone number or email
  • Organize requirements, budget and schedule
  • Hand over to the team for follow-up according to the process
Organize requirements into leads
Analytics
Visitor Insights

Analyze visitor needs and behavior

Through interaction and conversation data, understand visitors’ focus and optimize website content and conversion process.

  • Track visitor questions and interaction paths
  • Analyze popular needs and frequently asked questions
  • Identify content gaps and follow up opportunities
Continuously improve the website with data
Integration
CRM Integration

Sync to CRM and business processes

Connect visitor conversations, requests, and contact information to CRM or internal processes based on your existing system environment.

  • Create or update customer information
  • Connect sales follow-up process
  • Create reminders and tasks based on rules
Connect website and business system
Automation
AI Automation

Automatically receive visitors around the clock

Also available during non-office hours to assist in responding to frequently asked questions, gathering needs, and retaining follow-up information.

  • Support FAQ responses
  • Support multi-language interaction
  • Keep records of conversations for team follow-up
Let the website continue to meet demand
AI intelligent assistant

Hello! I'm your 24/7 AI service specialist.

You can directly ask about product specifications, service quotations or frequently asked questions, and I will answer them for you immediately.

By starting a conversation, you agree to the platform's Terms of Service and Privacy Policy.

You · 10:02 AM
✓✓What are your plans?
Support · 10:02 AM
We offer an AI customer service solution that automatically responds to inquiries, recommends products, and collects leads.
You · 10:03 AM
✓✓Can I reply immediately?
Support · 10:03 AM
Yes, the system supports 24/7 real-time response without manual intervention.
AI Interaction Layer

Let the website change from "display" to "real-time conversation portal"

When a visitor enters a website, AI can help respond to FAQs, provide product information, and guide the right next steps, turning passive browsing into a followable conversation.

  • Respond to common inquiries: Help visitors quickly find product, service and process information
  • Clearly guide the next step: Guide to make an appointment, contact or view related pages based on the conversation content
  • Support manual connection: When you encounter complex problems, you can refer them to customer service or sales team for follow-up.
AI Product Navigator
You · 10:05 AM
✓✓It's my first time using it, where should I start?
Support · 10:05 AM
It is recommended that you complete 3 steps first:
1. Build your first AI assistant
2. Upload knowledge or documents
3. Test the dialogue effect

I can take you through it step by step.
You · 10:06 AM
✓✓Can you help me build the first one?
Support · 10:06 AM
Of course, you only need to enter the assistant name and purpose, and I will help you complete the basic settings.
You · 10:07 AM
✓✓Can I access the website later?
Support · 10:07 AM
Yes, you can connect the AI assistant to the website or WhatsApp to achieve instant customer service and automatic replies.
System Integration

Turn website conversations into follow-up leads

AI can connect to CRM or internal processes according to website and system environment, and organize visitor needs and contact information, making it easier for sales and operations teams to follow up.

  • Organize sales leads: Organize visitor needs, contact information and conversation highlights into follow-up data
  • Visitor intent and preference tags: Organize key needs according to conversation content and assist in follow-up
  • Connect follow-up actions: Create reminders, assign tasks, or transfer to the appropriate team by process

Use cases

From product inquiry, clue collection to new user guidance, let the website dialogue connect with the actual business process

E-commerce

Improve e-commerce conversion and customer unit price

Guide the purchase process through dialogue, helping visitors compare products, understand information and complete the next step.

  • Product recommendations and comparisons
  • Checkout process guidance
  • Respond to shopping-related questions
  • Support manual or customer service follow-up
Suitable forSuitable for: e-commerce platforms, brand official websites, retail businesses
Corporate & B2B

Efficiently acquire and screen potential customers

Organize the questions and needs of website visitors into follow-up sales leads and connect the follow-up processes.

  • Collect and classify potential customer information
  • Conversational preliminary requirements screening
  • Guide to booking a meeting or initial consultation
  • Sync to CRM system as needed
Suitable forSuitable for: corporate official website, B2B sales, professional services
SaaS & Tech

Improve product understanding and registration conversion

Through dialogue guidance and explanations, we lower the threshold of understanding and help visitors determine whether they are suitable for trial or registration.

  • Instant answers to product and feature questions
  • Guided use of core features
  • Respond to technology and integration related inquiries
  • Support new user onboarding process
Suitable forSuitable for: SaaS platform, software products, technical services
Education

Improve course consultation and registration conversion

Respond to students' questions through dialogue, assist in course selection and connect to the registration or consultation process.

  • Course recommendations and adaptation suggestions
  • Preliminary planning of learning path
  • Registration process guide
  • Answer course and scheduling questions
Suitable forSuitable for: education platforms, training institutions, online learning brands

FAQ

Answers for you about the deployment, integration and use of website AI assistants

How long does it take to start using it?
The time depends on the website architecture, knowledge sources, CRM integration and conversation flow. You can usually build a preliminary version faster if you start with a FAQ or a single lead-gathering scenario.
How to access the website? Does it require development?
Typically accessed via embed code or existing website framework. If it involves login status, CRM, membership or internal data, it needs to be integrated according to the website structure.
Can I customize the tone and response logic of AI?
Yes. Brand tone, knowledge sources, answer range, manual transfer conditions and follow-up processes can all be designed according to business needs.
How to help collect and manage potential customers?
AI can collect visitor information and key needs at the right dialogue time, and synchronize them to CRM or designated systems as needed to support subsequent classification and follow-up.
Will it affect site speed or SEO?
Asynchronous loading can be used, and page performance and SEO impact can be checked during import to ensure that it does not interfere with the main content and user experience of the website.
Does it support multiple languages?
It can support multiple languages such as Traditional Chinese, Simplified Chinese and English, and configure response methods according to service area, brand tone and content source.
How to ensure the quality of AI responses?
It can cooperate with response evaluation and system monitoring to track common questions, abnormal responses, reasons for manual transfer and lead quality, and continuously improve website dialogue performance.

Start with a website conversation scenario

First clarify visitors’ frequently asked questions, knowledge sources and follow-up processes, and then design an AI assistant suitable for website use.

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