AI channels and use cases
Enterprise AI Use Cases
Start with team collaboration, customer conversations or your website. Explore practical AI use cases and the governance that supports them.
Enterprise Knowledge Assistant
Integrate scattered files so employees can instantly query corporate knowledge.
TeamsWebsite
- Quickly search file contents
- Answers with traceable sources
- Integrate multiple knowledge systems
AI Market Intelligence Assistant
Analyze market and competition dynamics to support corporate decision-making.
Teams
- Monitor market trends
- Analyze competitors
- Provide decision-making insights
AI Marketing Content Assistant
Generate marketing content and maintain brand consistency.
Teams
- Generate marketing content in batches
- Automatically adapt to different platforms
- Maintain a consistent brand tone
Microsoft Teams AI Assistant
Integrate AI in Teams to improve team collaboration efficiency.
Teams
- Conversational knowledge query
- Automate collaboration processes
- Integrate cross-departmental work
AI Response Evaluation
Convert AI responses into trackable quality metrics to help teams determine whether the output is trustworthy.
TeamsWhatsAppWebsite
- Assess response accuracy and consistency
- Set manual intervention and release criterias
- Continuously compare and improve AI performance
AI Monitoring & Observability
Track the usage, exceptions, costs and interaction processes of the AI system to support post-launch maintenance.
TeamsWhatsAppWebsite
- Monitor usage, latency and errors
- Track conversations and reasoning flows
- Detect anomalies early and optimize the system